Can some throw out a few debugging suggestions. I am unable to get my new board on the network.
Steps:
Clean install on new hardware using interceptor-os-22.08.12.29.img.gz
System boots after install
No DHCP ip address on WAN port
dmesg has the following errors:
[ 11.260506] rtl8367b rtl8367rb: cannot find mdio node phandle
[ 11.260586] rtl8367b rtl8367rb: using GPIO pins 44 (SDA) and 45 (SCK)
[ 11.262084] rtl8367b rtl8367rb: unknown chip num:6000 ver:1000, mode:1000
[ 11.262114] rtl8367b rtl8367rb: chip detection failed, err=-19ifconfig shows no inet ipv4 address on wan:
eth0: flags=4163<UP,BROADCAST,RUNNING,MULTICAST> mtu 1500
inet6 fe80::e65f:1ff:feda:6448 prefixlen 64 scopeid 0x20<link>
ether e4:5f:01:da:64:48 txqueuelen 1000 (Ethernet)
RX packets 479 bytes 32137 (31.3 KiB)
RX errors 0 dropped 0 overruns 0 frame 0
TX packets 64 bytes 7460 (7.2 KiB)
TX errors 0 dropped 0 overruns 0 carrier 0 collisions 0
lan: flags=4163<UP,BROADCAST,RUNNING,MULTICAST> mtu 1500
inet 10.90.0.1 netmask 255.255.255.0 broadcast 10.90.0.255
inet6 fe80::e65f:1ff:feda:6448 prefixlen 64 scopeid 0x20<link>
ether e4:5f:01:da:64:48 txqueuelen 1000 (Ethernet)
RX packets 0 bytes 0 (0.0 B)
RX errors 0 dropped 0 overruns 0 frame 0
TX packets 20 bytes 1590 (1.5 KiB)
TX errors 0 dropped 0 overruns 0 carrier 0 collisions 0
lo: flags=73<UP,LOOPBACK,RUNNING> mtu 65536
inet 127.0.0.1 netmask 255.0.0.0
inet6 ::1 prefixlen 128 scopeid 0x10<host>
loop txqueuelen 1000 (Local Loopback)
RX packets 128 bytes 9984 (9.7 KiB)
RX errors 0 dropped 0 overruns 0 frame 0
TX packets 128 bytes 9984 (9.7 KiB)
TX errors 0 dropped 0 overruns 0 carrier 0 collisions 0
wan: flags=4163<UP,BROADCAST,RUNNING,MULTICAST> mtu 1500
inet6 fe80::e65f:1ff:feda:6448 prefixlen 64 scopeid 0x20<link>
ether e4:5f:01:da:64:48 txqueuelen 1000 (Ethernet)
RX packets 0 bytes 0 (0.0 B)
RX errors 0 dropped 0 overruns 0 frame 0
TX packets 22 bytes 3621 (3.5 KiB)
TX errors 0 dropped 0 overruns 0 carrier 0 collisions 0The network cable plugged into port A (WAN) and other devices can acquire ip4 dhcp address from that cable. I have no mac filtering on router. Port light up as seen in picture.
Any debugging suggestions?
Anyone running the 8/12 OS build yet?
Can someone give me a link to the previous OS img for testing to see if it is driver support in the new OS build?
Thank you!
@seanwo it turns out you were the first of a few people to find that our factory had installed a different package of the Realtek IC that we had ordered for the board. Our BOM had the version B package, but they had installed, only on some of our boards, the version A package. We did not know this until it was pointed out today and it was not caught in the automated testing run at the factory.
What we have done: 1. We updated our automated testing to check for this, so something like this will be caught in the factory going forward.
2. We added support for this package variant that we were not expecting, but were able to validate works just fine on our board.
3. There is a new OS image and new kernel patch on our Software Downloads page that now includes support for this IC package variant.
4. We reported this issue, in detail, to our factory and asked them to check with the IC vendor to find out what happened. Also, we asked them to verify parts from this vendor going forward (if we use them for any parts).
Anyone who runs into this issue going forward should download the latest OS or kernel patch, which will resolve the issue.
Thank you for reporting this, Sean, and thank you for your patience today as we worked through it. We apologize for the trouble you went through.